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Good Intentions Aren’t Enough
Peer support roles often exist without clear guardrails.
After training, people are left to guess:
What confidentiality really means at work?
When does a conversation need escalating?
How much contact is appropriate within the role?
What support is within role and what isn’t?
How to support others without putting themselves at risk?
This Creates Risk. For Individuals. For Managers. For Organisations.
BoundSure® Puts
Structure Around
Peer Support
It’s a clear, practical programme designed to sit alongside MHFA and other peer support training, focusing on what happens after the course ends. BoundSure® gives people confidence to support others without overstepping, and gives organisations clarity, consistency and governance.
BoundSure® Focuses on the Real Situations Peer Supporters Face at Work, Including:
Confidentiality and information sharing.
Suicide risk and safeguarding concerns.
Boundary drift and dependency.
Escalation pathways and uncertainty.
Repeated contact and follow-up expectations.
Burnout, emotional load and stepping back from the role.
All content is scenario-based and grounded in workplace reality.
What Organisations Get
A structured programme that supports safe practice.
Training
Clear, practical learning designed for real workplace scenarios.
Templates and Guidance
Policies, flowcharts and supporting documents to embed good practice.
Governance Support
Clear role definition, escalation clarity and risk reduction.
Ongoing Reinforcement
Continued learning and updates to keep practice safe over time.
Who's BoundSure For?
Employers
Looking to reduce risk and support peer roles responsibly.
MHFAiders and Peer Supporters
Who want clarity, confidence and clear boundaries.
Managers
Supporting staff in peer roles and holding oversight responsibility.
